Refund policy
At Aura Skin Co., we want you to love your purchase. If you’re not satisfied with your order, you may contact us within 14 days of delivery.
Eligibility for Returns
- Products must be unused, unopened, and in their original packaging.
- Due to hygiene and safety reasons, we do not accept returns or exchanges on opened or used products.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide photos of the product and packaging.
Refunds
Once your return is approved, refunds will be issued to the original payment method within 5–10 business days.
Contact Us
For questions regarding your order, please contact us at:
auraskinco.contact@gmail.com